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The Label & Co.
A yacht seen from above, cutting a white wake across deep blue Mediterranean water off Mallorca

Whatever Mallorca can offer, arranged for you.

A private concierge in Mallorca for people who value their time. One contact, every detail handled.

A Mallorca concierge with fifteen years inside the island's luxury hotels.

The Label & Co. arranges the things that make a stay, a season or a life here run smoothly: tables, boats, drivers, villas, staff, tickets, celebrations. Founded in Palma by Luisa Catalán, Honorary Member of Les Clefs d'Or, we work through a personal network of the best people on the island. And we answer the phone.

The crossed golden keys of Les Clefs d'Or

Honorary Member of Les Clefs d'Or

The crossed golden keys of the international association of hotel concierges are the profession's official seal. Luisa Catalán holds it as an Honorary Member: your requests are handled by an official concierge, not an agency.

Meet the founder
The carved Gothic stone doorway of a church in Palma in warm afternoon light

Concierge

For residents, visitors, villa owners, skippers and boutique hotels who want the island handled by someone who knows it. Fast, discreet and personal.

A classic navy Rolls-Royce parked in front of a stone castle in Mallorca under palm trees
  1. Discover

    Tell us what you need, or simply what you have in mind. A table for eight on Saturday, a boat for the week, a doctor tonight, a house that runs itself.

  2. Curate

    We draw on fifteen years of relationships with restaurants, captains, chefs, drivers and villa staff to shortlist what actually suits you.

  3. Arrange

    Bookings, confirmations, timings, payments and the awkward phone calls. You receive one message: it is done.

  4. Experience

    You enjoy Mallorca. We stay reachable seven days a week for whatever changes, because something always does.

What we can arrange

  • Restaurant, beach club and nightlife reservations
  • Day charters, weekly yachts, crew and moorings
  • Private drivers, transfers, helicopters and jets
  • Villa staffing, maintenance and butler service
  • Private chefs, catering and provisioning on board
  • Tickets, box seats and access to events on and off the island
  • Personal shoppers, trainers, beauty and wellness at home
  • Childcare, pet care, nursing and medical appointments
  • Corporate incentives, meeting venues and interpreters

Recent moments

A few evenings, ceremonies and arrangements from the last seasons in Mallorca.

  • Long dinner tables under strings of lights in the courtyard of a Mallorcan finca
  • A saxophonist in a black sequined jacket playing at a private party
  • A bride in a white dress photographed in black and white among light streaks
  • A red vintage Porsche wrapped in a yellow gift bow
  • A terrace dinner table under palm trees beside a stone house
  • A crystal chandelier hung from a tree in front of a Mallorcan palace

Photography: Abraham García, Aimee K Team

Why people keep our number

Fifteen years on the island

Luisa built her career inside Mallorca's luxury hotels before founding a concierge firm in 2011. Clients called that team the achievers.

A real network, not a directory

Captains, chefs, florists, drivers, doctors, venue owners. People who pick up when we call, because we have worked together for years.

Discretion by default

Private clients, public figures, family offices and hotels trust us with their guests and their plans. We keep it that way.

One person, start to finish

You deal with the same person throughout. No ticket numbers, no call centres, no handovers.

Luisa Catalán, founder of The Label & Co., in a black suit against a white wall with her poodle beside her

Luisa Catalán

Founder. Honorary Member of Les Clefs d'Or

Under the premise that anything is possible, Luisa founded The Label & Co. to bring hotel-grade concierge service to private clients across the Balearics.

Meet the founder

In their words

I have been a concierge member for three years and it is absolutely fantastic. It has become a part of my life. Luisa solves each request fast and efficiently. She knows every secret of Mallorca.
Jeanne McDermotConcierge member
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Hotels and venues we have worked with

  • Hotel de Mar, a Gran Meliá Hotel
  • Jumeirah Port Sóller Hotel & Spa
  • Can Bordoy Grand House & Garden
  • Purobeach
  • Puro Group
  • Palacio Can Marqués
  • Es Princep
  • Anima Beach Palma
  • Mar de Nudos
  • Cuerpo 13
Les Clefs d'Or, Union Internationale des Concierges d'Hôtels

Luisa Catalán is an Honorary Member of Les Clefs d'Or, the international association of hotel concierges: the closest thing there is to an official concierge.

Guests gathering on the terrace of a stone finca at sunset before dinner

Something to arrange in Mallorca?

Send a message and you will hear back from Luisa, not a form.